Documents
Ask questions about your own documents.
Staff upload files and ask about them. Everything is stored in your own environment, in Dublin, under your own encryption key.
At a glance
Stored in your environment
Your documents sit on your own disk and bucket, in AWS Europe (Ireland), not in a shared pool.Your own key
Each customer has a separate encryption key. Yours is not shared with anyone else.Backed up, then expired
Hourly disk snapshots and nightly encrypted copies. Backups expire within 35 days.
Documents, step by step
UploadsIllustration
- Leave policy 2026.pdfstored
- Procurement guidelines.docxstored
- Data retention schedule.xlsxstored
What is in Documents
Stored in Dublin
On your own disk and document bucket in AWS Europe (Ireland).Your own encryption key
Each customer has a separate key. Yours is not shared.Searchable
Documents are converted to embeddings by an AWS model in Ireland, so the AI can find the right passages.Backed up
Hourly disk snapshots and nightly encrypted copies.Backups expire
Backups expire within 35 days.Encrypted
The search index sits on your encrypted data disk.
From upload to answer
Every step happens in your own environment, or in Ireland for the embedding step.
- Uploaded files go to your own bucket.
- Embeddings are created by an AWS model in Ireland.
- The index sits on your encrypted data disk.
IndexingIllustration
Upload
To your document bucket in Dublin
Embeddings
AWS model, Ireland
Search index
Your encrypted disk, your key
Answer
Drawn from your documents
What your admins control
- Which assistants are shared with whom
Frequently asked
Where are our documents stored?
In your own dedicated environment in Dublin, AWS Europe (Ireland).
How long are backups kept?
Backups expire within 35 days.
See if it fits, in 30 minutes
Tell us how many people would use it and what your security team will ask.